Delete My Account My French Connect

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You can request the permanent deletion of your My French Connect account and associated personal data without downloading or signing into the app.

 

How to request deletion

Email jennyb@myfrenchconnect.com, preferably from the email address registered to your account.

Use the subject line Account Deletion Request.

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Tell us that you want to delete your My French Connect account.

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If you are contacting us from a different address, include your registered email address.We may ask you to verify account ownership before processing your request.

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Please do not send your password or payment card details.

 

What happens to your data

We will permanently delete your account and all personal data associated with it, including your account credentials, name, email address, profile information, and any other personal information linked to your account.

 

No personal data will be retained after deletion is complete.

 

Processing time

We will complete deletion within 30 days after verifying your request and notify you by email when it is complete.

 

Membership and billing

If you have an active paid membership, please mention it in your email so we can help you with any cancellation steps and explain how deletion affects your access and billing.

 

Need help?

Contact jennyb@myfrenchconnect.com with any questions about deleting your account or personal data.